Quick Overview:
- Daily Cut-Off: Orders placed before 4:00 PM (MDT) are handled the same business day. Orders submitted after this time will be queued for the next business day.
- Preparation Time: Orders are prepared within 0–1 business days (Monday–Friday). During peak periods or special circumstances, this timeframe may be slightly extended.
- Transit Estimate: Once shipped, delivery takes between 5–8 business days (Monday–Friday), depending on location and carrier operations.
- Shipping Cost: We offer complimentary shipping on all orders within the United States.
Processing & Dispatch
After placing your order, you will receive a confirmation email indicating that your purchase has been successfully received. Our team will then begin preparing your order for shipment. Processing is completed within 0–1 business days (Monday–Friday). Once your order has been dispatched, you will receive a shipping confirmation email that includes tracking details so you can monitor your delivery in real time.
Delivery timeframes range from 5 to 8 business days (Monday–Friday) following dispatch. Please note that these are estimated timelines and may vary depending on your location, shipping carrier schedules, and other external factors.
We proudly provide free shipping across the United States on all orders, with no minimum purchase requirements.
Shipping Delays
If your order has not arrived within the expected timeframe, we recommend first checking your tracking information for updates. Occasionally, minor delays can occur due to carrier issues or unforeseen circumstances. Please allow an additional 2–3 business days beyond the estimated delivery window.
If your package still has not arrived after this period, feel free to contact us at support@highpressurecarwasher.com with your order number, and we will look into the matter for you.
Order Changes & Cancellations
If you need to cancel or modify your order, please reach out to us as soon as possible at support@highpressurecarwasher.com. We can typically make changes only before the order enters processing. Once processing has started or the item has been shipped, cancellations are no longer possible, and you will need to follow our return process after delivery.
Damages & Issues
While we take great care in packaging and quality control, errors or damages can occasionally happen. If your order arrives in less than perfect condition or is wrong, please email us at support@highpressurecarwasher.com with clear photos of the item and packaging. Our team will review your case promptly and arrange a suitable resolution, such as a replacement or correction.
Customer Support
Email: support@highpressurecarwasher.com
Phone: +12193271138
Hours of Operation: Monday – Friday, 9:00 am – 6:00 pm (MDT)
Our customer support team typically replies within 12 to 24 hours during business days.
Store Name: High Pressure Car Washer
Business Address:
213 W Spruce St
Rawlins
WY 82301
United States
Warehouse Address:
Brtnice 74
251 69 Velké Popovice
Czech Republic